Everything Your Business VoIP Needs in One System
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Save up to 80% on your phone bills
Cut telecom costs with VoIP, which routes calls over the internet. Reduce expenses and long-distance fees while maintaining enterprise-grade call quality.
AI call transcription & AI call analytics
Automatically transcribe every conversation and analyze customer interactions using AI. Gain insights into service quality, agent performance, and customer satisfaction.
Auto-Attendant, IVR, and Smart Call Routing
Deliver professional greetings and intelligent call routing with customizable IVR menus. Ensure every caller reaches the correct department without delay.
Voicemail to Email
Never miss important messages, receive voicemails directly in your inbox with instant playback and storage. Stay responsive from any device, anywhere.
Call-Queues, Ring-Groups,and Intercom
Improve internal collaboration and manage high call volumes with organized call queues, team ring groups, and one-touch intercom functionality.
Most secure PBX on the market
Protect your communication network with advanced encryption, secure SIP tunnels, and multi-layer authentication, ensuring compliance and data privacy.
Remote work with 3CX mobile apps
Empower your team to make and receive business calls from anywhere with the 3CX mobile and desktop apps. Stay connected whether you’re in the office or on the go.
Not just calls, Live Chat, SMS, WhatsApp
Offer a truly omnichannel experience with integrated communication: phone, chat, SMS, and WhatsApp all in one dashboard for your team and customers.
Crystal-clear audio and seamless video for professional communication
HD Communication Experience
Includes:
- HD Voice & Video Calls: Enjoy high-definition audio and video calls for natural, lifelike conversations between teams and clients.
- Mobile & Desktop Softphone Apps: Stay connected anywhere using our iOS, Android, and desktop softphone apps.
- Secure & Encrypted Connections: All communications are encrypted end-to-end, ensuring complete privacy and compliance.
- Multi-Lingual Interface: Switch languages with ease, ideal for global teams and multilingual businesses.
Voice, chat, and video, all in one platform.
Unified Communications (UC)
Includes:
- Video Conferencing: Host secure online meetings with screen sharing, chat, and recording capabilities.
- Live Chat, Calls & Messaging: Embed live communication tools on your website for real-time customer engagement.
- Integration with CRM & Microsoft Teams: Boost productivity by connecting your phone system with tools you already use.
- Inbound WhatsApp, Facebook, and Text: Manage all communication channels, calls, messages, and social chats from one interface.
- Integrate with Your Websites: Add “Click-to-Call” or “Live Chat” directly on your website for instant contact.
- Email Integration: Integrate with your email client, allowing you to manage your business communications from one place.
- Screen Sharing and File Sharing: Screen and file sharing let teams swap content fast inside the same platform.
Control & Administration
Stay in full control with simple self-management and reliability tools.
Includes:
- DIY Admin Panel: Configure users, extensions, and call rules with zero coding or IT support needed.
- Fully Configurable Settings: Every feature is customizable to fit your workflow and business structure.
- Easily Backup and Restore: One-click backup and restore functionality keeps your data safe.
- Company Phonebook: Centralized, searchable phonebook for all users and departments.
OpenAI Automation & Intelligence
Harness the power of AI and automation to enhance call efficiency and insights.
Includes:
- OpenAI for Transcription:
Automatically transcribe your calls using AI for accurate, searchable records. - Voicemail to Email:
Receive voicemail recordings directly in your inbox for faster follow-up. - Call Recording:
Record calls securely for quality control, training, or compliance. - Call Management Dashboard:
Monitor, analyze, and optimize call activity with advanced tools.
